Background:

Harvestaire was established in 1980 to aid drought affected West Australian farmers by developing an innovative blower front kit for their headers.

Since 1980, Harvestaire now manufacture, import and distribute harvester and tractor parts. Harvestaire is primarily an aftermarket parts business, servicing combines and tractors nationally and all manufacturing is done within Australia.

Harvestaire engaged RSM in December of 2020 for NetSuite consulting to extend the ERP to provide eCommerce capability.

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RSM Client Case Study | Harvestaire

“I like the way that it’s almost like we are the only customer, and they go above and beyond to deliver great customer service. It’s just really nice and reassuring to know, that no matter what problem has been thrown at us, we are getting a lot of input from RSM on topics that we would just not be able to get across” Keith Smith, Harvestaire CEO. 

The challenge:

Harvestaire was looking for a product that could be with them as they continue to innovate and put technology at the forefront of all of their decisions.

Harvestaire had the continuous challenge of using multiple reporting systems, excel files and employee knowledge which led to a lack of meaningful reporting and confusion.

They were looking for a partner that could help to deploy the NetSuite eCommerce solution, but also offer thought-leadership and strategic guidance in growing the business and delivering an online portal.

The experience

Harvestaire was able to work with RSM on the deployment of their NetSuite SuiteCommerce Advanced solution, not only in Australia but with RSM's global NetSuite resources, they were also able to leverage the expertise and experience of the RSM team in North America.  

RSM has experts in the services that businesses like Harvestaire need and that allows us to engage with them in many areas of their business to drive the best outcomes.

RSM works with, and advises Harvestaire through:

• NetSuite ERP consulting and ongoing support
• Deployment of the NetSuite SuiteCommerce Advanced eCommerce solution
• Tax and Accounting services
• IT managed services and cyber-security

What’s next:

RSM continues to work with Harvestaire for support and guidance on how they can best leverage the Oracle NetSuite solution to enable further business growth.

The next phases include enhancements to the eCommerce platform, and deploying the NetSuite Warehouse and Manufacturing modules. 

Final word:

"The single biggest advice I would give another business looking to grow is to get your systems right from the beginning. Deploy a system like NetSuite from the beginning so that you can grow into the solution" Dirk Vorster, Harvestaire GM

"Working with Harvestaire has been an exciting journey because they use NetSuite to drive innovation within their business. RSM provides a wide range of services to Harvestaire, and we value the strong ongoing relationship very highly" - Brynt Moggach, NetSuite Sales Director, RSM.

HOW WE CAN HELP?

Our ERP Consulting experts have extensive knowledge, understanding and experience in assisting clients, ranging from small-to-medium enterprises to larger organisations.

We support a variety of industries and sectors including Property & Construction, Technology, Life Sciences, Healthcare, Agribusiness, Not-for-profit, and many others.

We can provide a review of your current systems and processes, identify the challenges you are facing and opportunities, and then work with you to improve your efficiencies and productivity leveraging NetSuite at the transformation technology.