Michael Clark

Director - Canberra

Michael Clark is a Director in the Canberra Government and Public Sector Consulting division.

With 19 years of experience across the Australian public service (APS) and private sector, he is a trusted advisor in digital transformation, helping government agencies design, implement, and manage large-scale digital technology programs.

Michael specialises in developing business strategies that modernise public sector operations and improve efficiency. He works closely with decision-makers to ensure digital transformation initiatives align with policy goals while delivering real-time benefits for both the Australian government and the public. His expertise lies in balancing innovation with governance, helping agencies integrate emerging technologies into their business processes while maintaining compliance and financial accountability.

Michael has extensive experience advising on digital investment strategies that provide both short-term efficiencies and long-term value. He has helped government clients optimise business operations, enhance the accessibility of products and services, and streamline digital infrastructure. His leadership in these areas enables agencies to adopt new business models that support successful digital transformation while mitigating risks and costs.

Before joining RSM, Michael worked for a global software company, where he helped clients implement tailored digital technology solutions that improved workflows, enhanced service delivery, and supported better business outcomes. This role gave him deep insight into the challenges organisations face when adopting new technologies and the plan of action required to ensure successful implementation.

Michael also held a leadership role at a Big 4 consulting firm, where he advised government agencies at the state and territory levels on digital transformation strategies. He played a key role in supporting team members to integrate emerging technologies, improve governance structures, and strengthen operational resilience. His ability to engage with senior decision-makers and lead cross-functional teams has been instrumental in driving large-scale change in the Australian public service.

"I’m passionate about helping government organisations harness technology to improve service delivery, streamline operations, and create lasting value for communities."

Earlier in his career, Michael worked as a public servant, focusing on policy development and program design. He led initiatives aimed at improving business processes to better serve Aboriginal and Torres Strait Islander Australians in regional and remote communities. This experience reinforced his belief that digital transformation isn’t just about technology, it’s about enhancing business outcomes and improving people’s lives.

Michael is passionate about helping public sector agencies harness digital technology to improve service delivery and create long-term value for communities. He understands that successful digital transformation requires not just the right technology but also a well-structured plan of action, strong stakeholder engagement, and the ability to adapt business models for future needs. He also recognises the role of social media and digital platforms in modern government service delivery, helping agencies leverage these tools effectively.

As a leader in RSM’s Government and Public Sector Consulting Division, Michael continues to drive innovation, helping government agencies at all levels of the Australian government embrace digital technology while ensuring compliance with regulatory frameworks. His strategic approach, combined with his expertise in business strategy and operations, makes him a valuable partner for organisations looking to modernise their services in real-time.

Outside of work, Michael enjoys mountain biking and hiking with his family. These activities allow him to stay active, explore new landscapes, and unwind from professional demands. His love for the outdoors reflects his approach to problem-solving by always looking ahead, adapting to change, and embracing challenges with energy and determination.

Solutions MICHEAL CLARK provides

• Digital transformation, program design, and implementation planning within the government and public sector
• Vision and strategy development
• IT program governance roadmaps and planning
• Digital and ICT business case development
• Change management and stakeholder engagement
• Digital policy development
• Benefits development, mapping, and management

Significant projects

• Michael led the development of submissions, new policy proposals and business cases for a major government digital transformation initiative which made it far easier for citizens and businesses to access government services.
• Development and establishment of governance, benefits framework and digital and ICT Roadmap for a large ICT program for a large law enforcement agency.
• Drafting of a whole-of-government digital policy aimed at reducing duplication and unnecessary expenditure on digital and ICT investments.
• Development of implementation plan and roadmap to support the delivery of a large whole of government data and digital Strategy.

Qualifications

• Bachelor of Social Science, University of Canberra