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Key lessons from the CrowdStrike outage
CrowdStrike, a leading cyber security firm, experienced a significant outage in July 2024 that impacted millions of computers and a wide range of organisations relying on its services globally.
In a day and age when there is dependence on technology to deliver services across every sector from transportation, supply chain to healthcare and emergency services, the event was catastrophic and a reminder for organisations to examine their resilience and readiness for such disruptions.
As a result of this incident, organisations experienced financial losses, disruptions to critical operations, impact to community and citizen services and ongoing costs for recovery, legal and regulatory impact management.
With the increasing digitisation of business processes and the growing threat landscape posed by cyber-attacks and data breaches, there is a heightened focus on digital resilience today.
This event provided critical lessons for organisations, particularly in Australia, emphasising the importance of robust contingency planning measures, cyber security planning, and the need for investments towards wider operational resilience.
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Key lessons and insights from the CrowdSrike outage:
This paper intends to focus on the key lessons learned from this incident and provides actionable relevant insights for organisations to consider so as to maintain operational resilience.
Darren Booth
Darren is a Partner and the National Head of Cyber Security and Privacy Risk Services in Melbourne, with extensive experience delivering security and privacy assessments for large multinational corporations and Australian organisations across various industries.
He specialises in translating complex cyber security risks into business language, effectively communicating with c-suite and board levels.
Ashwin Pal
Ashwin Pal is a Partner in the Risk Advisory division in Sydney, specialising in privacy and security, with experience across various industries including energy, government, health, and manufacturing.
Ashwin is passionate about providing solutions to his clients and has worked alongside many industries including energy and utilities, government, health, mining and manufacturing.
Riaan Bronkhorst
Riaan Bronkhorst is a Partner in the Security and Privacy division at RSM in Perth, specialising in IT audit, cyber security, data analytics, and risk management across both local and international markets.
With over 20 years of experience, he is a trusted advisor to medium and large organisations, helping them enhance their security posture, achieve governance goals, and implement practical control frameworks tailored to their needs.
Kaustubh Vazalwar
Kaustubh is a Director in the Risk Advisory division at the Melbourne office, with extensive experience in the technology industry.
Kaustubh is passionate about tackling challenging engagements to enhance clients' ICT resilience, focusing on improving data security, governance, and risk mitigation for critical systems in an ever-evolving technological landscape.
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CONTACT OUR CYBERSECURITY AND DATA PRIVACY RISK CONSULTING PROFESSIONALS
Complete this form and an RSM representative will be in touch shortly.
CONTACT OUR CYBERSECURITY AND DATA PRIVACY RISK CONSULTING PROFESSIONALS
Complete this form and an RSM representative will be in touch shortly.
