A one stop shop for all technology needs

Providing a flexible approach to Managed IT services

 Bundle any or all of RSM’s Managed IT Services, based on your unique technology needs.

Empowering organisations with next-generation managed IT services.

Combining deep industry knowledge with scalable IT solutions 

RSM is the next-generation Managed Services Provider (MSP) helping organisations across Australia accelerate their digital transformation. Bundle any or all of RSM’s Managed IT Services, based on your unique technology needs.

Choose from a co-managed IT model, where our advisors work alongside your in-house IT team, or fully outsource your IT support for end-to-end management. Either way, we help you build a mature IT infrastructure with consistent support, improved resilience, and predictable monthly costs.

Whether it’s implementing new technology or software, unlocking the value of your data (or protecting it!) or improving tech adoption through change management – we can help. ​

Get in touch 

 

Explore our full range of services

Managed IT services

Managed Services deliver 24/7 IT outcomes with defined SLAs and a predictable budget.

We enhance IT operations through seamless solution deployment, proactive management, continuous monitoring, and end-to-end support. Our services also include optimisation to ensure peak performance for industry-specific clients and their end users.

Offerings include:

  • Service desk
  • End user support
  • Cloud management
  • Infrastructure support
  • Service delivery management

 


 

Architecture and projects

RSM's Architecture and Projects Services encompass the management of technology projects, system integration, architecture, and infrastructure deployment. 

Complementing this, RSM brings a depth of experience in consulting, technical design, best practice and ongoing support, all aimed at enhancing business operations and outcomes through strategic technology use.

Offerings include:

  • Cloud architecture
  • Cloud migration
  • Network architecture & design
  • Infrastructure design & delivery
  • Project management

Hardware and software supply

RSM's hardware and software supply services ensures seamless acquisition and delivery of IT hardware and software procurement. 

We manage vendor relationships, negotiate contracts, and oversee logistics to provide cost-effective, timely, and reliable solutions tailored to meet an organization's specific needs and objectives.

Offerings include:

  • End user computing
    Network infrastructure
    Compute & storage
    IaaS, SaaS & Cloud
    Applications & software
    Hardware & software procurement support
     

Backup & disaster recovery services

RSM's backup & disaster recovery services manage and maintain customer backup infrastructures across cloud, on-premises, and offsite environments. 

We ensure data protection, minimize downtime, and guarantee business continuity through efficient backup management and disaster recovery planning.

Offerings include:

  • DRaaS
  • Backup services
    Cloud secure backup

IT Security Uplift

The delivery of comprehensive Essential 8 cybersecurity services, including tailored technical advice, product advice, and security as a service solutions. 

The focus is on enhancing clients' cybersecurity posture through collaboration, continuous monitoring, vulnerability management, and remediation efforts.

Offerings include:

  • Essential 8 alignment
  • Vulnerability management
  • Cyber insurance alignment
     

Resource augmentation

The supplementing of an organisation's existing IT workforce with external RSM professionals on a temporary or project-specific basis. This strategy is often used to fill gaps in expertise, meet specific project needs, or handle increased workloads without the long-term commitment of hiring full-time employees.    

Offerings include:

  • Labour hire
  • Fixed term engagements
  • Leave coverage
CONTACT US

Get in touch with our Managed IT team

At RSM, we apply an advise, deliver and manage approach to help determine the most effective solution for your business. 

Meet the team

Gavin O'Hara
Gavin O'Hara
Director
Perth
Michael Palermo
Michael Palermo
Director
Perth
Matthew Brylewski
Matthew Brylewski
Senior Manager
Perth

Benefits of Managed IT services

Experience with Australian and global markets​

​RSM Australia is part of a worldwide network of experts in assurance, tax, and consulting, with offices in 120 countries. With over a hundred years of experience in Australia, we combine global knowledge with local understanding to provide exceptional value to our clients. ​

We work closely with industry leaders to create innovative digital transformation strategies that address local challenges, boost competitiveness, and align perfectly with your business goals. Our focus on digital talent means we're committed to helping businesses grow sustainably over time. You can rely on our expertise to customise digital platforms that suit your unique needs and drive your success.

FAQ'S

Managed IT means outsourcing your entire IT department, while co-managed IT allows your internal IT staff to work alongside our experts for added support and specialised skills.

Benefits include predictable IT costs, improved system performance, proactive monitoring to prevent downtime, stronger cybersecurity, and access to expert support without the expense of hiring a full in-house team.

Yes. Managed IT Services scale to your needs, offering small businesses enterprise-level IT support, enhanced security, and cost efficiency without large internal resources.

Speak to one of our digital consultants to find out how these benefits could specifically apply to your business.

Industries such as healthcare, finance, professional services, education, and manufacturing benefit greatly, as managed IT ensures compliance, efficiency, and high system availability.

Related insights

Explore our leading digital services and solutions:

Data Analytics

Data analytics
Stay ahead of evolving threats with RSM Australia's Cyber Security & Resilience Services. As a CREST-accredited provider, we ensure the highest standards in security testing. Protect your data with enterprise cyber security and resilience strategies that prepare, identify, protect, detect, respond, and recover from threats. Contact us to enhance your IT systems' integrity, confidentiality, and availability.

Cyber security services

SME digital advisory
Business Transformation Services | RSM Australia

Business transformation

ERP Consulting