Jeffrey Chong

Head of Information Technology

BIOGRAPHY

With over 20 years of experience in the industry, Jeffrey has cultivated a rich professional background working with both local and multinational companies in Malaysia and Singapore. Throughout his career, he has undertaken diverse roles, showcasing his expertise and leadership in various capacities:

• Head of Solution: Jeffrey adeptly managed multifunction printer (MFP) solutions, as well as overseeing Managed IT Services and Retail Solutions.
• Project Experience: Notably, he spearheaded the implementation of Retail Solutions for a prominent Japanese retail chain store in Malaysia.

Jeffrey's professional journey also includes significant roles such as:

• Regional Solution Manager: In this capacity, he led pre-sales and solution teams across Southeast Asia, demonstrating his strategic acumen and proficiency in navigating regional complexities.
• Solution Consultant: Tasked with driving digitization and outsourcing services for the Financial Services Industry, Jeffrey played a pivotal role in modernizing operations and enhancing efficiency.
• Pre-sales Consultant: His expertise extended to supporting companies in the software business and Business Process Services (BPS), providing valuable insights and guidance in solution development.
• Business Manager: Jeffrey's tenure as a Business Manager focused on promoting capturing technologies and Electronic Document Management System (EDMS) solutions, underscoring his adaptability and versatility in addressing diverse business needs.

PROFESSIONAL MEMBERSHIPS

• Bachelor of Information Technology from Wollongong University, Australia
• Diploma of Information Technology from Nanyang Polytechnic, Singapore
• Certified Kofax Kapow Engineer
• Certified ISO 27001:2022 Lead Auditor
• Certified Information Security Awareness Manager
• Certified Lean Six Sigma Yellow Belt
• Certified Documentum Pre-Sales Engineer
• Certified Print Management Solutions SA