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moreBIOGRAPHY
With over 20 years of experience in the industry, Jeffrey has cultivated a rich professional background working with both local and multinational companies in Malaysia and Singapore. Throughout his career, he has undertaken diverse roles, showcasing his expertise and leadership in various capacities:
- Head of Solution: Jeffrey adeptly managed multifunction printer (MFP) solutions, as well as overseeing Managed IT Services and Retail Solutions.
- Project Experience: Notably, he spearheaded the implementation of Retail Solutions for a prominent Japanese retail chain store in Malaysia.
Jeffrey's professional journey also includes significant roles such as:
- Regional Solution Manager: In this capacity, he led pre-sales and solution teams across Southeast Asia, demonstrating his strategic acumen and proficiency in navigating regional complexities.
- Solution Consultant: Tasked with driving digitization and outsourcing services for the Financial Services Industry, Jeffrey played a pivotal role in modernizing operations and enhancing efficiency.
- Pre-sales Consultant: His expertise extended to supporting companies in the software business and Business Process Services (BPS), providing valuable insights and guidance in solution development.
- Business Manager: Jeffrey's tenure as a Business Manager focused on promoting capturing technologies and Electronic Document Management System (EDMS) solutions, underscoring his adaptability and versatility in addressing diverse business needs.
PROFESSIONAL MEMBERSHIPS
- Bachelor of Information Technology from Wollongong University, Australia
- Diploma of Information Technology from Nanyang Polytechnic, Singapore
- Certified Kofax Kapow Engineer
- Certified ISO 27001:2022 Lead Auditor
- Certified Information Security Awareness Manager
- Certified Lean Six Sigma Yellow Belt
- Certified Documentum Pre-Sales Engineer
- Certified Print Management Solutions SA
