Technology

Our focus is on being a data-informed and insights-driven organisation. With streamlined processes, augmented intelligence, and a focus on continuous improvement, we want to be known for our agility and efficiency.

In 2023, RSM took steps towards enhancing our global technological capabilities, underscoring our commitment to a future-focused digital infrastructure that supports our world-wide operations while elevating the service we provide to our clients. With a technology roadmap that is both robust and detailed, the groundwork has been laid for innovations that ensure RSM remains at the forefront of digital transformation in professional services.

Understanding the importance of sharing data in the digital age, we developed and distributed Data Transfer Agreements, which have been signed by all RSM Member Firms. This ensures that personal and client data is handled with the utmost care and in accordance with global data privacy and compliance standards, while enabling us to function effectively and efficiently as one global organisation.

The launch of the Global Incident Response Committee accelerated our ability to manage and respond to any potential cyber-related and security matters. This Committee and the supporting tools and processes play a crucial role in safeguarding our digital environment, ensuring that we are prepared to swiftly address and mitigate potential threats.

“ We are focused on being an insights-driven global organisation. As we effectively capture and analyse information across a range of fundamental metrics, we are able to leverage data to actively inform our thinking – basing our decision-making on both expert human intuition and insights based on data.”

Nicola McCoy      
Chief Information Security Officer 
RSM International

Cross-Firm RSM security infrastructure

Harnessing the resources and expertise of our Members to drive security

Our technological advancements have also included the rollout of ‘single sign-on’ for all Member Firms, providing immediate and seamless access to important global applications. This has improved efficiency while enhancing the user experience for our people, enabling them to access the tools and resources they need with greater ease.

As we build our IT infrastructure, we have contracted with a number of new technology providers and partners. These strategic collaborations are instrumental in bringing innovative solutions and cutting-edge technologies to RSM, further strengthening our digital capabilities.

Our Alteryx acceleration programme represents a step forward in our ability to leverage data analytics and process automation. This initiative is part of our broader effort to harness the power of data for more informed decision-making and enhanced client services.

Lastly, our progress towards the organisation-wide accreditation of ISO27001 underscores our unwavering commitment to information security management. Our global focus on achieving this accreditation across all territories is a testament to our rigorous standards and our proactive approach to managing and protecting information assets.