Clients

In 2023, RSM moved forward with projects focused on enhancing client engagement and expanding our global reach, reaffirming our position as the leader in providing professional services to the middle market. 

A major leap forward was the significant enhancement of our global website platform. This extended beyond cosmetic changes into deep technical developments, including enhancements to more than 90 RSM Member Firm websites, improving functionality, making our wealth of resources and insights more accessible to clients and prospects alike.

RSM has worked across borders better than ever before - to unite under common methodologies, structures and delivery models, innovate, and share insight to support the needs of an ever increasing internationally-active client base. Understanding the importance of internal collaboration for external success, we launched the Growth Centre on RSM Link, our global intranet. This initiative has been instrumental in pulling together global resources for business development and client relationship building, serving as a central hub for sharing best practices and innovative strategies to enhance client service. 

The piloting and subsequent expansion of the Blueprint for Growth programme underscores our commitment to continuous improvement in client experience. By leveraging the expertise within the global organisation, we have been able to drive sophisticated advancements in processes and approaches, ensuring that individual Member Firms benefit from the collective knowledge and innovation of the global RSM community