Robotic Process Automation
Robotic Process Automation, or RPA, consists of the use of software equipped with artificial intelligence capabilities to automate predictable, repetitive and high-volume tasks.
It is designed for those transactions and operations that do not require interpretation or prior judgment by a human being, fundamentally those in the back office, such as: following rules and executing decisions based on predetermined scenarios, processing requests, triggering responses, reading and writing in databases.
In this way, human capital can focus its efforts on developing new skills that generate value and increase the competitiveness of the business.