• Rapid assessments (people, process and technology)
• Strategy development, including data & AI
• Business case development
• Market analysis
• Services and solutions architectures
• Implementation road mapping

• Defining data, user and systems requirements
• Services and solutions design
• Business systems review and selection 
• Developing statements of work
• Procurement and probity services
• Vendor and contract management services

• Program and project management
• Change management
• Business, systems and process analysis
• Data analysis and visualisation
• Data and AI governance
• Business systems implementation
• Dashboard reporting
• Security and resilience 
   

• Helpdesk & technical support
• Managed IT services
• Ongoing cyber security
• Continuous improvement
• Global Managed Applications Support

We have a range of tried and tested methods and frameworks, developed from best practice and years of experience. We use these as a basis for the work we do, tailoring them and their application for your unique requirements. Typically, the resultant artefacts remain with you and can be repurposed by you for future projects.

Our team members are qualified in a range of industry standard methodologies, such as Agile methods and Prosci.
 

Consulting services play a crucial role in improving efficiency and effectiveness in government operations. By leveraging our expertise and experience, our teams can provide valuable insights and recommendations that help identify risks, define sustainable outcomes, and mitigate potential obstacles.

One way our consulting services contribute to efficiency is through effective communication. Consultants align goals and needs, ensuring everyone involved in an initiative understands the objectives and can work towards them cohesively. This collaboration leads to streamlined processes and minimises wasted time and effort.

The public sector can achieve maximum impact on service delivery and systems by focusing on several key factors:

1. Fostering collaboration among different government agencies and departments. By breaking down silos and promoting cross-functional cooperation, the public sector can streamline processes and eliminate duplicative efforts.
2. Investing in technology and digital transformation. Embracing innovative solutions through automation, data analytics, and cloud computing can enhance efficiency, reduce costs and improve the overall quality of service delivery.
3. Prioritising citizen-centric approaches. Understanding the needs and expectations of citizens allows the public sector to tailor its services accordingly. By gathering feedback and conducting regular surveys, the government can identify areas for improvement and enhance the overall user experience.
4. Promoting transparency and accountability. The public sector should strive to provide clear information about its policies, processes and decision-making. This not only fosters trust among citizens but also enables them to hold the government accountable for its actions.
5. Continuous learning and professional development. Investing in training programs and staying updated on best practices allows public sector employees to acquire new skills and knowledge, enabling them to deliver more effective and efficient services and adapt to change.