The distribution industry has undergone significant changes recently. With the changing needs of its customers and the diversifying of the sales and delivery channels, the industry’s traditional processes are becoming less viable. Also, depletion of the workforce means that companies will have to tackle a variety of issues at a strategic level to be able to survive.

Meanwhile, the number of overseas tourists visiting Japan is steadily growing. The government has also stated that it will focus on adopting measures to increase tourism, and inbound consumption will undoubtedly become a pillar that will support Japan’s economy in the future. The expectation is that companies that focus on delivering customer experience (CX) and on maximizing its value will develop further, and the benefits this would spread to surrounding industries.

Here at RSM Shiodome Partners, we are familiar with working with the retail, wholesale, and distribution industry, and we can help you with managing your business.

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