The Polish Whistleblower Protection Act took effect on 25 September 2024. Some organisations have already successfully adopted proper procedures, while others are waiting until 1 January 2025. In order to help those entities which still have to fulfil this obligation, we have prepared a series of short answers to the most frequently asked questions by clients who have used our service of implementation of the provisions of the Whistleblower Protection Act in companies. 

 

What are the advantages of establishing an internal reporting procedure?

Employees of companies (legal entities) are typically the first ones to learn of threats or actions which are detrimental to the public interest. However, due to the lack of adequate protection, they frequently refrain from disclosing misconduct, which only leads to the escalation of problems.

A proper internal reporting procedure which provides employees with security may encourage staff members to report misconduct at an early stage, and that will contribute to the general corporate welfare and the reduction of crisis management expenses. Thanks to the implementation of the right tools in the organisation, employees will be less likely to signal the problem "outside", thus avoiding reputational damage to the company. A well-prepared internal reporting procedure is beneficial to both the employer and the employees.

 

Are persons working under civil-law contracts included in the number of salaried employees of the company?

Yes. The number of 50 salaried employees of a legal entity includes full-time equivalent staff or persons performing paid work on a different basis than an employment contract (provided they do not subcontract their work), regardless of the basis of employment.

 

Is it obligatory to handle labour law complaints?

No. Handling labour law complaints is optional. The decision to have such an option is left to the company (legal entity).

Such wrongdoings may be reported to relevant institutions (e.g. the State Labour Inspection) or through the channel provided for in the anti-mobbing procedure (if the company has such a channel).

Explore RSM's solutions and services

Is it obligatory to handle anonymous complaints?

No. In accordance with the Whistleblower Protection Act, companies (legal entities) are not obliged to handle and resolve anonymous complaints.

What is important, however, is that in its internal reporting procedure, the company (legal entity) has to indicate how to proceed with wrongdoings reported anonymously, i.e. provide information that such complaints will not be investigated, or that they will be investigated in whole or in specific part (e.g. only complaints concerning corruption).

 

Is it obligatory to handle complaints made by former employees?

Yes. A person who has left the company (legal entity) may also be a whistleblower. A complaint may refer to wrongdoings which have occurred both during the employment and after its termination.

 

What channels used for reporting wrongdoings are specified in the Whistleblower Protection Act?

Companies (legal entities) have to provide whistleblowers with such confidential reporting channels to guarantee filing complaints at least in verbal and written form.

The most popular channels are mailed letters, submission boxes, e-mails, text messages, so-called hotlines, online platforms for whistleblowers, and personal meetings with the individual or organisational unit assigned to handle this task.

 

Is it necessary to entrust an external entity with handling internal complaints?

No. In accordance with the Whistleblower Protection Act, it is not necessary to entrust an external entity with handling internal complaints. It is sufficient to entrust this function to the assigned employee or internal unit of the company (legal entity).

 

Are whistleblowers obliged to use internal channels for external reporting?

No, whistleblowers are not obliged to do so. Whistleblowers are free to decide on the mode of reporting.

 

How to encourage employees to report wrongdoings internally?

The Whistleblower Protection Act allows companies (legal entities) to set up an incentive scheme in the internal reporting procedure, in case a wrongdoing can be corrected internally, and the whistleblower thinks that there is no risk of retaliation.

Under the scheme, the incentives may be financial (e.g. an award, bonus) or non-financial (e.g. an acknowledgment, additional day off, offering confidential legal advice or psychological support).

 

Do whistleblowers have to have evidence of a wrongdoing in order to report internally?

No. Reporting a wrongdoing is not conditional on whistleblowers having evidence. Nevertheless, the complaint must be made in good faith and on the basis of credible information.

 

What actions should the company (legal entity) take after receiving a complaint about a wrongdoing?

After receiving a complaint about a wrongdoing, the company (legal entity) has to:

  1. register the complaint;
  2. notify the whistleblower of receiving the complaint;
  3. initially verify the reported misconduct;
  4. carry out investigation (if the complaint is substantiated); and
  5. provide the whistleblower with feedback about the complaint. 

 

What should be the form of the internal reporting register?

The Whistleblower Protection Act does not specify the form in which companies (legal entities) have to keep the internal reporting register. Therefore, it is acceptable to use both paper and electronic form.

 

Can an external entity be entrusted with keeping the internal reporting register?

No. In accordance with the Whistleblower Protection Act, it is not allowed to assign this duty to third parties.

 

Can a group of companies have a single internal reporting procedure in place?

Entities belonging to a group of companies within the meaning of Article 4(14) of the Polish Competition and Consumer Protection Act of 16 February 2007 (Journal of Laws of 2024, item 594) can establish a common internal reporting procedure.

What is important, however, they cannot jointly resolve reported complaints about wrongdoings. Each company has to carry out such investigation on its own.

 

How long is it necessary to keep personal data obtained as a result of reporting a wrongdoing?

Personal data and other information must be kept in the internal reporting register for 3 years from the end of the calendar year in which follow-up actions were completed or from the completion of proceedings initiated by such actions.

Numerous questions addressed to our experts confirm that whistleblower protection raises a lot of doubts as to its implementation and application. The confusion of companies is justified, as the list of obligations related to the implementation of the provisions of the Whistleblower Protection Act is long and comprehensive, and we can expect compliance checks next year. RSM Poland can provide you with complete support in this complicated process.